FAQ
1. What does InMart Provide?
To be one of the pioneer in eCommerce Industry, InMart strikes to provide the best one-stop eCommerce solutions to client, in order to develop more business by utilizing the advantages of Internet:
Core services: Professional Web Design; Web Development; Search Engine Marketing; etc.
Other services: Web Hosting; Domain Registration; Mail Hosting; Server Dedication; Payment Gateway Integration; etc.
2. Why eCommerce?
The number of Internet users keep raising to more than 1 billion and diversification result in 15.7% of coverage rate, according to a research report by Morgan Stanley. The average hours per week of surfing Internet is 17.9 for China's Internet users (Source: Ipso Insight《互聯網的面貌》research). Therefore, more business will obviously be generated by eCommerce, and Internet will be the most efficient channel to promote products and services.
3. What sort of website I need?
We recommend you to think preliminarily for the target goal of the website by business type, target group of customer and operation model. A website should:
- Let your customers understanding thoroughly your company?
- Promote products / services to customers?
- Allow customers to order and pay online?
- Provide different products / information to different customers / members?
- Build up a community for long term sales promotion and loyalty building?
- Provide online contact means? …. And so on
Our mission is to help client to tailor made the best fit, user-friendly and cost effective solutions. Keep communicating with client to ensure for the smooth development of a high quality website and also provide supporting services and marketing solutions.
4. What is a high-quality website?
As a tool for building up your company's image and also an important channel to communicate with your clients and public, a high-quality website must be in possession of functionality and a sense of beauty, so that it can helps you to generate business.
- Design – Design is the most important elements of a website, according to SCMP (30/9), “Apart from information delivering, website design is also a professional category of marketing, design and technology. As a result InMart's design team seriously take account of communication with client to understand their company culture, product positioning, target market, and so on in order to customize the best fit “entrance” that can represent your company.
- Functionality –
- Simple to use – no matter to the browser or Webmaster. Assisting browser to quickly find out what they want by providing clear guideline, on the other hand to save time and cost for updating website by allowing webmaster to update website content and product information easily. The control panel of InMart U-Link System is designed for general users, so our client can handle it easily.
- Save and Stable – a 24 hours non-stop platform to outsiders certainly rely on a save and stable environment. InMart adopt Dell Server, host in Data Centre (Hutchison, PCCW PowerB@se, NWT, etc.) with firewall protection, anti-virus and anti-Spam function.
5. What is InMart U-Link System?
InMart U-Link System is an eCommerce platform totally self-developed by InMart, obedience to the spirit of Innovative, User-Friendliness, Flexibility and Expandability. You can easily update the website content and product information without any technical knowledge of website construction (e.g. HTML), so the obstacle is eliminated, and your eCommerce can get live promptly. At the same time, the function of U-Link System is free to combine and still keep upgrading to match our client's development.
6. What does U-Link System include?
U-Link System includes 4 core modules that can fit to different requirements of different business (e.g. enterprise, shops, service industry, government, public sectors, corporate company, etc.):
- U-Content (Content Management System, CMS) – allow webmaster to easily update text / image of the website frequently, so that your client can keep getting updated information of company's direction, discount offer, etc. and attracting them to visit your website again.
- U-Member (Membership System) – Online membership management helps building up loyal customers. Members can belongs to different groups, and set different discount offers to each group if integrated with U-Cart. U-Member also supports additional features like newsletter system, forum, etc.
- U-Catalog (Online Catalog) – Provide the function of product image / content display which helps building up 24 x 7 online catalog to let your target customers easily find out the desired products. U-Catalog supports multi-directional / multi-level categorization, add/delete/edit and Excel import/export functions.
U-Cart (eShop) – Customers can browse and buy their desired products and pay online immediately, and then Webmaster can arrange delivery to the customers accordingly. Totally automatic process can greatly reduce manpower and implement a real 24 x 7 shop.
7. What is WebBuilder?
WebBuilder is a website DIY package developed by InMart. The aim is to allowing clients to quickly (5 mins) build up their corporate website without any technical knowledge on HTML and most cost-effectively.
8. How to utilize your website?
A successful website requires continuous maintenance and promotion:
- Content update – Keep adding new products, company news, and so on can help increasing the “viscosity” between you and your customers.
- Promotion – Let more people know your website, increasing the traffic and popularity means increasing the no. of your potential customers and sales revenue, by promoting your website. Search Engine Marketing (SEM) allows your potential customers be aware of your company by showing your advertisement in prior to general results when they search keywords related to your business in, say Yahoo!、Google、Timway、Baidu, etc. Click here or call 3188 2696 to contact our sales team members.
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